Is it an Emergency?

So that we can be prepared to help you, please always call us first, if possible, when you are heading to our hospital with what you believe to be an emergency with your pet.
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Please NOTE: we are not an emergency facility!  Our ability to deal with urgent cases will change on a day to day basis, depending on our staffing levels, and what patients we are already assisting.
If you believe that your pet is experiencing a true life and death emergency, please contact one of the emergency clinics listed below!
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Sometimes illnesses that don’t seem very bad are actually quite serious. Other times we panic over things that are not as bad as they seem. Take a look below and see if we can help you better determine how serious the problem with your pet is.​
EMERGENCY, pet needs to be seen right away, even in the middle of the night:
  • Difficult or suddenly noisy breathing
  • Blue or white color in the gums
  • Injury or disease causing loss of consciousness
  • Heavy bleeding or bleeding that will not stop
  • Straining to urinate, especially males
  • Seizures lasting more than 10 minutes
  • Ingestion, or even a suspicion of ingestion of anything toxic (Bring the package with you!)
  • Sudden onset of paralysis or weakness
  • Any injury to the eye
  • Active hard labour without delivering a puppy or kitten in 15 minutes
  • Extreme pain
  • Deep penetrating wounds
Urgent​, should be seen today:
  • Continuous vomiting or diarrhea
  • Dangling or non-weight-bearing limbs
  • Ingestion of inappropriate items- balls, string, elastics, rocks, earplugs, etc.
  • Open wounds. The sooner we treat it the better it will heal
  • Severe itching that prevents you or your pet from resting
  • Change in the appearance of a surgical wound such as swelling, redness, or discharge
  • Tick embedded in skin
Serious health problem, should be seen today or tomorrow:
  • Mild vomiting or diarrhea that lasts more than a day
  • Small amounts of blood in stool
  • Mild lameness that hasn’t resolved overnight
  • Shaking or scratching head or trunk
  • Bad breath
  • Anal gland problems (scooting)
  • Cut or blistered foot pads with only minor bleeding
  • Cat fight wounds, if animal is otherwise fine
  • “Hot spots”- superficial skin infections, unless severely painful
  • Ear infections and hematomas (swollen ear)
  • Insect stings and bites causing swollen lips
  • Otherwise healthy animals off-feed for more than 2 days

If you have an emergency outside of our regular business hours, or if we are unable to attend to your pet due to circumstances beyond our control, we recommend that you contact on one of the following emergency facilities.